Privacy

Australian Financial Solutions Pty Ltd and its associated Australian entities and partnerships (for convenience referred to here as AFS) are committed to respecting the privacy of your personal information.

This Website Privacy Notice explains our policy for dealing with personal information that we collect through our website http://www.australianfinancialsolutions.com.au/.

Throughout this Policy, we refer to your 'personal information' which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

Information collected

The information about you which we may collect through the Websites includes:

  • information collected when you register which may include personal information such as your name and contact details
  • the content of electronic forms you submit via the Websites, requesting us to provide services or information, or take actions
  • any messages or comments you submit to us via the Websites, eg through an email or 'Contact Us' form
  • information collected when you participate in an online survey, and

We may not be able to provide the full range of services through the Websites if we are not provided with the information outlined above.

In common with many commercial websites we may also collect information which tells us about visitors to the Websites. For example, we may collect information about the date, time and duration of visits and which pages of the Websites are most commonly accessed. This information is generally not linked to the identity of visitors, except where the Websites are accessed via links in an email we have sent which specifically refers to the possibility that click-throughs to links may be tracked.

No cookies

The Websites do not use 'cookies', small text files which are placed on your hard drive by some websites to store information.

Use and disclosure of information

We may share personal information with other AFS affiliated companies and with third parties, your professional advisers and organisations with whom we have co-promotional arrangements (and any third parties used in administering those arrangements). We may also share personal information with other service providers including organisations that assist us by providing archival, auditing, consulting, mailhouse, delivery, technology and security services.

In addition to providing our services (including training and consulting services) to you, we may use or disclose personal information that we collect about you:

  • for the purposes for which it was collected
  • where you have consented to the use or disclosure
  • to maintain our relationship with you
  • for purposes related to AFS' research, planning, service development, security and risk management
  • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in AFS, or
  • to the extent that we are required or authorised by law to do so.

We may also use your personal information to keep you informed of our services, events, developments in the law and other matters. If you do not wish to be contacted for those purposes, please let us know using the contact details set out below. We aim to provide you with information and invitations that we consider may be of interest or relevance to you.

Links

The Websites may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Children's Privacy

No information should be submitted to AFS by children 16 years of age or under without their parent's or guardian's consent. We do not monitor the age of our user audience.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Website Privacy Notice, please contact us using the 'Contact details' set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Email 

afs@australianfinancialsolutions.com.au  

Phone 

+61 2 9214 1437 

Address 

Privacy Officer
Australian Financial Solutions Pty Ltd
GPO Box 2537
Perth  WA  6001 

 

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